Policy
makers are recognizing that the shareholders can no longer be ignored to favor
consumers
There is an
80-pound gorilla in the room and the policy makers are finally acknowledging
its presence after a bruising price war and an imminent auction of the
next-generation airwaves. A committee of bureaucrats will decide how to revive
a once-emerging sector gasping for breath. Judicial interventions, policy
muddles and cut-throat competition have contracted the marketplace to three
universal telecom services providers. What needs to be determined is if the
sector is so critical to the economy that there is a need for a life-support
system. After all, aviation is none the worse for the wear and tear after
passing through an identically tumultuous phase. Many fly-by-night operators
folded or sold out just like in the telecom space. If budget carriers IndiGo
and SpiceJet shone a light on the flawed business model of full-service
carriers Kingfisher Airlines and Jet Airways, eventually resulting in their
grounding, free voice calls and low data offered by RelianceJio  since September 2016 and slashing by over
half the fee paid by the call-generating teleco in October 2017 hastened Idea
Cellular’s merger with a stronger and dominant partner Vodafone India in August
2018 and the shift in Bharti Airtel’s focus on Africa to hedge the domestic
margins. If the first-come-first-served process adopted in awarding licences
for 2G spectrum distorted the field, so will providing a breather to ailing
participants to pay the discovered price in the 5G spectrum auction, because
they have to share more revenues with government as per the recent SC ruling, interfere
with market forces. Lenders did not roll over Jet Airways’ debt on losing hope
of recovery but due to doubts of eventual de-leveraging without the promoters
diluting their stake for capital infusion and ceding management control. 
Unlike automobile makers facing a slump in demand
across the board due to transition to a stricter pollution emission standard
and global slowdown, telecom services providers’ woes do not stem from
faltering usage. The market has in fact exploded, with the mobile subscribers
using the GSM platform expanding more than 90% in the three years till end
2018. Their problems have similarities as well as differences with those of
airlines. Low tariffs as against surging overheads bind the two sectors. Idea
Cellular dipped into red in FY 2018 for the first time since its IPO 11 years
ago as revenue growth faltered and operating profit dipped. Though the
consolidated loss of Vodafone Idea has stabilized at the Rs 4870-crore level in
the June 2019 quarter from a peak of Rs 5005 crore in the December 2018 quarter,
its equity and debt papers have turned into junk. Standalone Bharti Airtel made
a loss in the December 2017 quarter for the first time since its IPO in
2002.  If high Central and state taxes,
going up to 40%, on volatile aviation turbine fuel are weighing down airlines,
backbreaking bidding for circles are draining telecom players. Barti Airel paid
nearly half its standalone revenues and double its net profit and Idea Cellular
over 30% of its standalone revenues and three times its profit in FY 2016 to bag
spectrum at the last auction in October 2016. Vodafone Idea’s consolidated debt
stood at Rs 1.18 lakh crore and Bharti Airtel’s Rs 1.08 lakh crore end March
2019.
It will be tempting to view RelianceJio’s eventual
consolidation to monopoly status as inevitable. That need not be so. Green
shoots are visible. The 16% slide in the average
revenue per user in the year to the December 2018 quarter indicates the
beginning of the slowing of RelianceJio’s momentum. Incremental additions on
the largest base of over 330 million subscribers end June 2019 will not be
necessarily accompanied by higher margins. In contrast, Bharti and Vodfone are showing signs of bottoming out, recording a slight
improvement in the revenue provided by an average user. RelianceJio has started imposing a nominal six paise per
minute for calls from October to put pressure on Trai to totally abolish interconnect
usage levy. The players are undertaking financial engineering to reduce
leverage. Bharti Airtel is
merging its tower arm and its tower joint venture with Vodfaone. To
become debt-free to raise Rs 20000
crore for investment in the telecom business, RIL is transferring its fibre and
tower business to an investment trust and equity investment in RelianceJio to a
wholly owned digital subsidiary. What these developments signify is that the attention
is now shifting from the consumers to the shareholders who contribute the risk
capital. Making available goods and services at the lowest price is possible as
long as investors’ pain threshold is not crossed. The political leadership has
understood that the beast needs to be tamed without subduing the animal
spirits. 
-Mohan Sule